Terms & Conditions

Introduction

Welcome to Trevolis Technology Private Limited ("Company", "we", "our", "us")!

This Terms & Conditions governs your use of our services through the trevolistechnology.in website and explains how we collect, safeguard and disclose information that results from your use of our web pages. We comply with all applicable Data Protection laws including the Information Technology Act, 2000 and rules made thereunder.

By accessing or using our Service, you agree to the collection and use of information in accordance with this Terms & Conditions.

Collection of Personal Information

Trevolis Technology Private Limited is committed to protecting your privacy. When you use our Service, we may collect certain personal information from you. This information may include but is not limited to:

• Your name, email address, phone number, and contact details
• Profile photos and identification documents
• Payment information and transaction history
• Course progress, assignments, and assessment results
• Device information and IP address
• Usage data and website interaction information
• Communication preferences and feedback

We collect this information when you register on our platform, enroll in courses, make payments, participate in surveys, contact our support team, or interact with our services in any way.

Use of Personal Information

We use the collected information for various legitimate business purposes, including:

• Processing course enrollments and purchases
• Providing and personalizing our educational services
• Processing payments and managing your account
• Providing customer support and responding to inquiries
• Sending important updates, notifications, and administrative messages
• Improving our services, website functionality, and user experience
• Conducting research and analysis to enhance our offerings
• Sending marketing communications (with your consent)
• Complying with legal obligations and regulatory requirements
• Preventing fraud, abuse, and security threats

By using our Service, you consent to the collection and use of your personal information in accordance with this Terms & Conditions.

Data Security

We take the security of your data seriously. We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure server infrastructure with firewalls
• Regular data backups and disaster recovery procedures
• Employee training on data protection best practices

Third-Party Services

We may use third-party services to facilitate our Service and enhance user experience. These third parties may have access to your personal information, but they are obligated not to disclose or use it for any other purpose. These services include:

• Payment processing services
• Email marketing and communication platforms
• Analytics and performance monitoring tools
• Customer relationship management systems
• Cloud hosting and storage providers
• Learning management systems

We carefully select our third-party service providers and ensure they comply with applicable data protection laws. We enter into appropriate data processing agreements with these providers to ensure the protection of your personal information.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience and collect information about your usage of our Service. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Personalize content and advertisements
• Improve website functionality and performance
• Provide social media features

You can disable cookies in your browser settings, but please note that certain features of the Service may not function properly if cookies are disabled.

We may also use web beacons, pixels, and other tracking technologies to collect information about your interactions with our emails and website.

Your Rights and Choices

You have certain rights regarding your personal information, subject to applicable laws:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete personal information.
• Deletion: You may request deletion of your personal information in certain circumstances.
• Restriction: You can request restriction of processing of your personal information.
• Objection: You have the right to object to certain types of processing.
• Data Portability: You may request transfer of your data to another organization.
• Withdraw Consent: You can withdraw consent at any time where we rely on consent for processing.
• All disputes, if any, shall be subject to Palanpur jurisdiction only.

If you have any concerns about the data we hold or wish to exercise your rights, please contact us at support@trevolistechnology.in.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information, and applicable legal requirements.

When we no longer need your personal information, we will securely delete or anonymize it.

Children's Privacy

Our Service is not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us.

If we become aware that we have collected personal information from Children without verification of parental consent, we take steps to remove that information from our servers.

Changes to the Terms & Conditions

We reserve the right to update or change our Terms & Conditions at any time. Any changes will be effective immediately upon posting on this page. We will notify you of any material changes by posting the new Terms & Conditions on this page and updating the "Last Modified" date.

It is your responsibility to review this Terms & Conditions periodically for updates. Your continued use of the Service after we post any modifications to the Terms & Conditions will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Terms & Conditions.

Contact Us

If you have any questions about this Terms & Conditions, please contact us:

• By email: support@trevolistechnology.in
• By phone: +91 9662154755
• By mail: Trevolis Technology Private Limited
• Website: www.trevolistechnology.in